Subscription & Cancellation Policy
How our Gold and Diamond plans work: duration, activation, cancellation, refunds and support.
Last updated: October 12, 2026
1. Subscription Plans
Dropify Gulf offers Gold and Diamond subscription plans designed to support individuals and businesses involved in dropshipping and e-commerce.
Depending on the selected plan, members may receive:
- WhatsApp customer support and dropshipping guidance.
- Curated product recommendations and product research insights.
- Product updates and information about potential selling opportunities.
- Additional tools, resources, or services specifically listed in the selected plan.
The exact benefits, pricing, support availability, and subscription duration are displayed on our Pricing page before purchase.
2. Subscription Activation
Subscriptions are activated after successful payment verification and completion of any required account setup.
Customers will receive instructions for accessing their subscription benefits through their registered contact details.
The expected activation timeframe will be communicated at checkout or in the subscription confirmation.
3. Subscription Duration and Expiration
Gold Plan subscriptions remain active for 30 days from the date of activation.
Diamond Plan subscriptions remain active for 90 days from the date of activation.
When a subscription expires, access to subscription-only services, product updates, and dedicated WhatsApp support may end unless the subscription is renewed.
4. Subscription Cancellation
Customers may request subscription cancellation by contacting our support team through the contact information published on our website.
Cancellation requests should include the registered email address and relevant order or subscription details.
Cancellation does not automatically entitle a customer to a refund for services already provided.
5. Refund Policy
Refund requests will be reviewed according to the services delivered, the reason for the request, and applicable consumer protection laws.
Customers may request a refund if:
- Payment was successfully received but the purchased subscription was not activated within the stated timeframe.
- A duplicate payment was charged.
- A material subscription benefit was not provided as described and the issue could not be resolved within a reasonable period.
A change of mind after accessing or using subscription services does not automatically qualify for a refund, subject to applicable law.
Approved refunds will be processed through the original payment method where supported. Processing time depends on the payment provider and bank.
Nothing in this policy limits any non-excludable rights available to customers under applicable law.
6. WhatsApp Support
WhatsApp support is provided according to the benefits and support hours of the purchased subscription plan.
Support includes reasonable assistance related to the services described in the plan.
Response times may vary depending on support hours, inquiry complexity, and request volume.
WhatsApp support does not constitute a guarantee of business success, sales, or profit.
7. Product Recommendations and Earnings Disclaimer
Dropify Gulf provides product recommendations and research information to help members evaluate potential business opportunities.
Products described as "winning," "trending," or "high potential" are research-based recommendations, not guaranteed profitable products.
Actual results depend on advertising, product pricing, market demand, competition, fulfillment, customer service, and other factors.
8. Fair Usage
Subscription access is intended for the registered customer unless the purchased plan expressly permits team or multi-user access.
Unauthorized resale, redistribution of exclusive subscription materials, account sharing contrary to plan terms, or abusive use of support services may result in access restrictions.
Where reasonably possible, customers will be notified and given an opportunity to resolve violations before suspension or termination.
9. Changes to Plans or Services
Dropify Gulf may update subscription features, pricing, and service availability.
Material changes affecting active subscriptions will be communicated in advance where reasonably possible.
Changes to future subscription prices will not automatically alter an already completed one-time purchase.
10. Contact Information
For subscription cancellation, billing questions, or refund requests, please contact Dropify Gulf through the official Contact Us page.
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